ConvertAI
Proactively unlock more revenue.
Your business already generates thousands of potential revenue opportunities — new enquiries, lost leads, dormant customers, service visitors, renewal events, deferred work and existing customer databases.
ConvertAI proactively identifies, creates and maximises commercial opportunities across the leads, customers, data and operations you already have.
Powered by the XccelerAIte AI Brain, ConvertAI combines data, intelligence and personalised customer engagement to create journeys designed around one clear objective:
More leads. More appointments. More conversions. More revenue. More margin.
Generate More Revenue.
BMW X3
Available now · £750 deposit contribution
booked
Trusted by leading dealerships, groups & OEMs
The opportunity already exists
More leads aren't always the answer.
Automotive retailers invest heavily in generating enquiries and acquiring customers. Yet significant commercial opportunity already exists within the customers, leads and data they own.
A lead that wasn’t converted.
A customer approaching renewal.
A service customer who may be ready to change their vehicle.
A database that hasn’t been contacted for months.
Deferred workshop work that was never recovered.
A customer who hasn’t purchased the products relevant to them.
ConvertAI helps retailers turn existing data into active commercial opportunities.
Your next customer may already be in your database.
Three ways to proactively unlock more revenue.
ConvertAI brings together three complementary solutions covering the key revenue opportunities across the sales and aftersales journey.
Lead Nurturing,
Recovery & Reactivation
Turn more leads and customer data into qualified opportunities.
Intelligently engage new, historic or dormant customers and nurture them towards a defined commercial outcome.
Typical use cases include
- New enquiry nurturing
- Lost lead recovery
- Dormant database reactivation
- Test-drive follow-up
- Vehicle acquisition
- Service-to-sales
- Event and campaign follow-up
- Lapsed customer re-engagement
Product Upsell,
Cross Sell & Renewals
Unlock more value throughout the customer relationship.
Identify relevant product opportunities and create personalised customer journeys to increase penetration, retention and lifetime value.
Typical use cases include
- Value-added products
- F&I solutions
- Warranties
- Insurance products
- Accessories
- Finance opportunities
- Product renewals
- Ownership products and services
XccelerAIte uses automated, personalised multi-channel journeys to identify relevant product opportunities, engage customers intelligently and increase value throughout the customer relationship.
Aftersales
Revenue Optimisation
Proactively maximise revenue across the aftersales lifecycle.
Identify where an aftersales revenue opportunity exists and intelligently engage customers to convert more of that opportunity into workshop activity, products and services.
Typical use cases include
- Deferred work
- Service reminders
- MOT
- Lapsed service customers
- Workshop campaigns
- Seasonal opportunities
- Accessories and additional services
- Post-visit engagement
Not another mass marketing tool
From data to genuine customer conversations.
ConvertAI isn’t about blasting the same message to thousands of customers. The XccelerAIte AI Brain uses the available customer, vehicle, behavioural and retailer context to help understand the opportunity and create a more intelligent journey.
Identify
Find customers and opportunities worth engaging.
Dormant customers
Lost leads
Renewal events
Deferred work
Understand
Understand the context and why an opportunity exists.
Engage
Start a relevant conversation through the appropriate channel.
Nuture
Adapt the journey based on how the customer responds.
Would you consider changing your X3 this year?
Maybe, what’s it worth?
I can get you a valuation. Free this week?
Convert
Drive towards the required action — a lead, appointment, booking, sale, renewal or acquisition.
Valuation appointment booked
BMW X3
Sat, 18 May · 10:30 AM
Real results
From dormant data to active opportunity.
27,000
Customers engaged
4,000+
Inbound leads
500+
Vehicles acquired
An automotive franchise group wanted to generate additional used vehicle stock from its existing customer database.
A personalised outbound campaign engaged 27,000 customers, with AI managing customer responses and identifying those genuinely interested in selling their vehicle.
The campaign generated 4,000+ inbound leads and more than 500 vehicle acquisitions, demonstrating the commercial potential of intelligently re-engaging an existing customer database.
Typical outbound performance
45%
Open rates
12%
Reply rates
10x+
ROI
One existing database. Hundreds of new commercial opportunities.
“
XccelerAIte has helped us unlock opportunities that were already sitting within our business. By intelligently re-engaging customers at scale, we’re able to generate incremental leads and commercial opportunities without adding significant workload to our teams. It’s given us a much smarter way to get more value from the data we already have.
[Name]
[Position] | [Dealer Group]
“
Retailers spend enormous amounts acquiring customers and generating leads. ConvertAI is about helping them extract far more value from the opportunities they already have – using intelligence and automation to engage customers consistently at a scale that simply isn’t practical manually.
Elliot Smith
CEO, XccelerAite
ConvertAI is one part of a bigger picture.
Solve one business challenge first, then expand across the XccelerAIte platform as your requirements evolve — one supplier, one connected proposition.
Generate more revenue
ConvertAI
Unlock additional revenue and increase conversion across every stage of the sales and aftersales journey.
Improve operational efficiency
SupportAI
Automate service enquiries, bookings, complaints, claims and 24/7 customer support to reduce workload.
How much opportunity is sitting in your data?
From lost leads and dormant customers to product renewals and aftersales opportunities, ConvertAI helps proactively unlock incremental demand and value from the opportunities already within your business.
Practical AI, built for automotive retail. Delivering measurable commercial outcomes across every stage of the customer journey.
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